The Impact of Stress in the Banking Hall: The Case of Banks in Kumasi Metropolis

Abstract

Stress can affect body and the mind. People under large amounts of stress can become tired, sick, and unable to think clearly. Sometimes, they even suffer nervous breakdowns. This is the kind of legacy banking halls are currently giving to their staff members. This study was to find out the types of stress associated with banking activities, assess the impact of banking stress on economic activities and to find out the possible remedies. Data collection was conducted through a survey questionnaire comprising open and close-ended questions. The data analysis methods included descriptive statistics, Pearson correlation and Probit regression using Stata. The Pearson correlation and regression confirmed that stress has significant adverse effect on the performance of employees. It was recommended that payment of salaries should be made twice in a month instead of monthly to help reduce peak periods of banking delays.