http://hdl.handle.net/123456789/7 Sun, 26 Apr 2026 18:35:22 GMT 2026-04-26T18:35:22Z http://hdl.handle.net/123456789/35 Effective Communication for Quality Service Delivery in Academic Libraries: An Overview of Public Academic Libraries in Ghana Pomfowaa, Gloria; Agyekum, Baffour Ohene Effective communication among employees and clientele plays vital role in academic libraries as far as execution of their core mandate is concerned. This phenomenon is sometimes overlooked by Management of academic libraries leading to associated problems of low productivity. This study, therefore, seeks to find out the role of effective communication in accelerating quality service delivery in academic libraries. The descriptive survey strategy was adopted. Purposive and simple random sampling techniques were used to sample 148 out of 150 academic library staff from three (3) public universities in Ghana. The questionnaire was deployed as the instrument for data collection, and the data gathered, mostly quantitative have been analysed using Statistical Package for Social Sciences (SPSS) software. The findings showed that even though there has been an advancement in technology oral communication dominates the mode of information delivery in academic libraries IN Ghana. It was again found out that information flow has almost always been downward from the top hierarchy to subordinates. Various ways of improving effective communication for quality service delivery in academic libraries have also been outlined in the study. Sun, 01 Apr 2018 00:00:00 GMT http://hdl.handle.net/123456789/35 2018-04-01T00:00:00Z http://hdl.handle.net/123456789/34 Motivational strategies for improving performance and productivity amongst records staff in Ghana Frimpong, Akwasi Duffour; Agyekum, Baffour Ohene; Asare, Hagar Amponsah One of the greatest challenges facing archives and other information managers in developing countries such as Ghana is the motivation of staff. Agencies, private and public alike, are set up to accomplish goals and objectives namely provision of goods and services. The link between motivation theory and practice of management is crucial to management success. The focus of the study is to gather information on the motivational strategies put in place by Management of Public Records and Archives Administration Department (PRAAD) Head Quarters and its impact on performance and productivity. To achieve this aim, the case study method was used with questionnaires and interviews as the main instruments involving twenty-nine (29) subjects (sub-professional records staff and professional staff). Data obtained were analysed using Statistical Package for Social Sciences (SPSS). Descriptive statistics in the form of simple percentages, frequencies, scores, and tables were used. The study exposed that records staff are generally satisfied with their current employment although they are not adequately motivated to continue in the job for a lifetime, PRAAD has an ageing staff, staff were dissatisfied with their income levels and no formal motivational strategies in place. Therefore, it was recommended that PRAAD Management should adopt strategies such as teamwork, personal involvement, quality management and setting of targets to motivate records staff to increase performance and productivity. Sun, 01 Apr 2018 00:00:00 GMT http://hdl.handle.net/123456789/34 2018-04-01T00:00:00Z http://hdl.handle.net/123456789/33 Exploring the Effects of Social Media on the Reading Culture of Students in Tamale Technical University Dukper, Kojo Bawa; Agyekum, Baffour Ohene; Arthur, Beatrice Numerous activities of educational development require the ability to read and write. Reading in general aids in the development of the mind and the personality of any individual. It also enhances an individual's intellectual capabilities. However, social media has become a vital component of the daily life of tertiary students and is steadily taking over the consciousness of the youth consequently affecting their reading culture. The current study sought to explore the effects of social media on the reading culture of tertiary students in Ghana. The quantitative approach to data collection and analysis was adopted. Self-administered questionnaires were distributed to 478 Tamale Technical University (TaTU) students. The study demonstrates that students are negatively affected by their constant access to social media platforms. The findings also revealed that excessive use of social media by students has a statistically significant impact on the reading culture and to an extent their academic performance. Since most of the students’ access social media with a wireless network, it is recommended that authorities in tertiary institutions must establish rules and regulations that will limit students’ use of social networking sites during lecture and library sessions. Mon, 09 Apr 2018 00:00:00 GMT http://hdl.handle.net/123456789/33 2018-04-09T00:00:00Z http://hdl.handle.net/123456789/21 Conversion of Polytechnics to Technical Universities (TUs): Challenges in Administrative Records Management in TUs in Ghana Frimpong, Akwasi Duffour; Agyekum, Baffour Ohene; Amponsah Asare, Hagar A quantitative study of 5 purposively selected Technical Universities (TUs) of Ghana was conducted to assess the administrative records management after the conversion of Polytechnics to TUs. The descriptive research design was the strategy employed. The stratified and simple random techniques were used to sample 50 respondents from these TUs. Findings of the study showed among other things that, before the conversion from Polytechnic status, concentrations of administrative records management were on policies and procedures for the creation and storage of records in both electronic and paper format and least concentration on organizational file plan that compile primary types of functional Units in order to locate information. After the conversion to TUs, there was a remarkable improvement on policies and procedures used in the creation and storage of administrative records in manual format and organizational file plan that compile primary types by functional Units in order to locate information. Therefore, it was recommended among others that TUs should include administrative records management in their strategic plan to allocate the necessary resource for its effective and efficient management. Thu, 01 Mar 2018 00:00:00 GMT http://hdl.handle.net/123456789/21 2018-03-01T00:00:00Z